%h2= 'Typical process of clarifying and confirming'
.clarifying-and-confirming

  %p The following diagram shows, in flow chart form, typical clarification and confirmation sequences. 

  %p
    %em Firegure HERE

  %p The process begins at "Start" when Speaker 1 receives some information. The diamond shape represents a decision: Speaker 1 must decide whether or not s/he understands so far. If s/he is satisfied that s/he does understand (follow the "yes" arrow), s/he acknowledges that she's "with it" or "on track." If s/he does NOT understand (follow the "no" arrow), s/he must express that s/he doesn't understand something. 

  %p Speaker 2 then realizes (or "decides"-note diamond-shaped decision box) that Speaker 1 has not understood something (follow "no" arrow) and so explains whatever it is. 

  %p Again, Speaker 1 "decides" whether or not s/he now understands, and if s/he does (follow "yes" arrow), s/he acknowledges (to Speaker 2) that s/he is satisfied with his/her understanding. 

  %p When Speaker 2 is satisfied that Speaker 1 understands (follow "yes" arrow), Speaker 2 confirms to Speaker 1 that his/her understanding is correct. 

  %p Click  at the bottom of the flow chart to listen again to this conversation and follow the "flow" as each step lights up.

  %p Professor: This is a standing wave pulse and a second standing wave pulse. But in this standing wave pulse you have two traveling wave pulses.

  %p Student: So you're looking at one standing wave.   
  %p Professor: This is just the first standing wave.
  %p Student: Okay alright. 
   
  %p
    %em Quicktime HERE



  %p In words, here's the "flow" of the conversation: 

  %p The professor says something: This is a standing wave pulse and a second standing wave pulse. But in this standing wave pulse you have two traveling wave pulses. 

  %p The student realizes he doesn't understand (?) 
  %p The student asks a question (or otherwise expresses non-understanding): So you're looking at one standing wave. 

  %p The professor realizes that the student doesn't understand (?) 
  %p The professor explains (clarifies): This is just the first standing wave. 

  %p The student is now satisfied (that he understands.) (?) 
  %p The student acknowledges to the professor (confirming that he understands) so cycle ends: Okay alright. 

  %p Note that, in conversation, we can "get by" with fewer steps in the flow chart, but going through all the steps makes mutual understanding more certain.
 
